Shipping Info

Shipping Info

Buyer Shipping Costs:

Shipping costs cover the expense of getting your item from us to you. These costs will be included in the price breakdown at the time you place your purchase. Rates are based on the average size and weight of a shoe box. Some items that are larger and/or heavier will incur additional shipping costs. 

Orders are shipped via UPS, DPEX, FedEx, DHL, S.F. Express, SpeedPost(EMS), or Air Mail, depending on the your location. 

As a Buyer, you agree to pay any and all local, state, federal, or international taxes (including sales taxes) that may be due with respect to your purchase transaction. 

We currently do not offer prepaid duties and taxes so please be aware that your orders could incur customs charges. 

If the fees are applicable, they are not included in the transaction made and the person receiving the parcel will be billed directly by the courier in the designated country.

 

Sales Taxes / VAT:

We ship to most destinations on a DDU (Delivery Duty Unpaid) basis. This means that the prices displayed on site are exclusive of all taxes and duties and customers will be responsible for those charges.

We will collect sales or use tax (collectively “Sales Tax”) and Value-Added Tax (“VAT”) on purchases of taxable items from buyers located in certain jurisdictions where we have determined that we have a legal obligation to collect taxes for such purchases for some countries. In these jurisdictions, we will remit the tax collected from buyers to the appropriate taxing authority. In jurisdictions where we do not collect taxes, applicable tax laws may require sellers or buyers to collect, remit, or pay taxes to the appropriate taxing authority.

Sales Tax and VAT will apply based on a buyer’s shipping address rather than a buyer’s billing address. These taxes will apply to all purchases of taxable items for applicable jurisdictions, even for current offers that are completed at a later time.

Applicable tax rates may vary by jurisdiction. For Sales Tax purposes, some states may include shipping fees in the calculation of Sales Tax while other states may exclude shipping fees.

 

 

Processing time:

Order processing times may vary between 7-14 working days as your product will first need to be shipped from our retailer partners to our quality control centers for final inspection before being dispatched.   

Please note that the processing time may be lengthened due to the customs clearance, border restrictions, and third-party logistic delays.

訂單處理時間 約 7 -14 個工作日 

請注意,由於清關、邊境限制和 第三方物流延誤,處理時間可能會延長。 

Maximum order quantity:

The maximum quantity per order and shipment will be 1 unit.

 

Additional Information:

  • We're able to make changes to the shipping address after the order was placed. 
  • We do not provide Cash on Delivery service.
  • Shipping is non-refundable for all forms of delivery failure. If your order cannot be delivered, it may be discarded by the local customs or returned back to us.  Surcharges will be applied and in case the shipment is returned back to HAVAE, we'll issue a refund accordingly to our return policy and minus all the return surcharges, tax, and duties incurred. 

 

Shipping Time:

Country 運送國家/地區

Shipping
Rate 運費

Estimated Delivery Time 預計收貨時間

Hong Kong 香港

順豐郵寄 (派送上門) - 滿HK$600之訂單

HKD$ 0

7 - 14 business days

Hong Kong 香港

順豐郵寄 (自取) - 滿HK$600之訂單

HKD$ 0

7 - 14 business days

Hong Kong 香港

順豐郵寄 (派送上門) - 未滿HK$600之
訂單

HKD$ 20

7 - 14 business days

Hong Kong 香港

順豐郵寄 (自取) - 未滿HK$600之訂單

HKD$ 12

7 - 14 business days

Macau 澳門 

順豐郵寄 (自取 / 派送上門)- 滿HK$600之訂單

HKD$ 0

7 - 14 business days

Macau 澳門 

順豐郵寄 (自取 / 派送上門)- 未滿HK$600之訂單

HKD$ 29

7 - 14 business days

TaiWan 台灣

速遞送上門 - 住宅地址

HKD$ 20

4 - 7 business days

馬來西亞
International shipping

HKD$ 50

9 - 30 business days

新加坡
International Express
(0公斤–25公斤)

HKD$ 40

7 - 14 business days

日本
International Express
(0公斤–25公斤)

HKD$ 40

7 - 14 business days

泰國
International Express
(0公斤–25公斤)

HKD$ 40

7 - 14 business days

Rest of World

Germany, Belgium, France, Switzerland, Italy, Finland, United Kingdom, Netherlands, Canada, Mexico, United States, Australia, New Zealand

HK$160

9 - 30 business days